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Answers to Your Queries

Get quick insights into common queries with Fly Fest Travel’s FAQs. From booking procedures to baggage allowances, find all the information you need for a hassle-free travel experience.

Frequently Asked Questions

How do I confirm my booking with Fly Fest Travel?

Your booking is confirmed once you pay the deposit. After pressing ‘submit’ on the confirmation page, you’ll receive a confirmation email with package details and an order number. When contacting Fly Fest Travel, provide this order number for identification. We recommend reconfirming flights before departure to avoid any issues.


How can I book an e-ticket with Fly Fest Travel?

Show a copy of the confirmation email from Fly Fest Travel, along with a valid passport, at the airport. An e-ticket will be issued upon verification.


How do I cancel a booked flight with Fly Fest Travel?

Send a cancellation request to [email protected] via email or call +44 (730) 8644799. Bookings unpaid within 72 hours will be canceled automatically.


When and how will I receive my ticket(s) from Fly Fest Travel?

Tickets are sent via courier services. In the UK, tickets are likely sent via Registered Mail, requiring a signatory. If not found, tickets must be picked up from a specified location. Worldwide, UPS is commonly used, and Personal Collection is used for Heathrow and Gatwick airports. Tickets can be received within 7 days, or within 24 hours on an urgent basis if 7 days are not available.


What is the baggage allowance with Fly Fest Travel?

Baggage allowance varies by airline. Consult the specific airline’s rules for details on hand baggage and cabin baggage weight limits.


Can I book flights for others with Fly Fest Travel?

Yes, you can book flights for others. Confirmation will be sought, and you will be directly contacted. No reservation is made until you confirm.


How early do I need to book a flight before traveling with Fly Fest Travel?

You can book a flight up to 11 months in advance with Fly Fest Travel.


What about refund inquiries with Fly Fest Travel?

Refund processes may take 10-40 days to 12 months, depending on the case. The consolidator and the airline reserve the right to review before refunding. In most cases, a refunding charge of £5.00 per passenger applies.


What is the difference between a direct and a non-stop flight with Fly Fest Travel?

A direct flight may stop for refueling but doesn’t allow passengers off the plane. A non-stop flight flies without any stops.


What is the difference between scheduled and chartered flights with Fly Fest Travel?

Scheduled flights operate regularly at set times by airlines. Chartered flights are cheaper but lack facilities and are chartered by holiday package providers.


Is it important to correct the name if misspelled on the ticket with Fly Fest Travel?

Yes, corrections are crucial to avoid travel issues. Ensure all documentation is organized.


Are last-minute reservations appreciated with Fly Fest Travel?

Last-minute reservations are often unavailable or expensive. It’s advisable to book as early as possible with Fly Fest Travel.

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